FAQ

For freelance crew or talent who worked with ThinkRaven

FAQ

Common questions by freelancers.

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How long until I receive my payment?

Assuming you submitted your invoice here. Payments are typically Net 30, which means that payment should arrive 30 days from the production date. You'll receive an email from Melio shortly before payment is sent out. If you have not received it after that date, please reach out to admin@thinkraven.com

I received an email invite by a company called Melio, is it legit?

Yes. In order to receive your payment, you will be sent an invitation to join Melio, initiated by our team. Please make sure to accurately complete your profile and payment details on Melio. After your setup is complete, payments will be processed and sent using the payment method you have selected.

Can you pay me via Venmo/Zelle/Cash App?

Unfortunately, no. Payments are processed using only one method to maintain consistency across all our projects and freelancers, a policy that our accountants find effective.

Can I get reimbursed for an expenses I made?

Unless previously discussed and approved in writing, no reimbursements will be provided. This policy also applies to mileage expenses.

Can I use the work for my reel or portfolio?

Absolutely! After the video or content is publicly released, you are free to include it in your portfolio or use it as a sample of your work to pursue future opportunities. Ask about it by reaching out to the admin email.

Me or my work wasn't shown in the completed work. Why?

This can be for several reasons, but ultimately, the client and us reserve the right to use or not use created or performed work.

Will there be any follow-up or post-release marketing activities involving me?

Occasionally, we actively engage on social media and there might be instances where we showcase your involvement in the project. This could include sharing behind-the-scenes content that features your likeness.

How can I stay informed about future opportunities with your company?

Staying connected with us on social media is a great way to keep informed about upcoming projects.

Your signed digital agreement.

For answers to specific questions unique to your situation, referring to your signed agreement is a recommended approach.

Still have questions? Send an email to:
admin@thinkraven.com

Frequently asked questions

Can I use the video on my reel?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
Can I hire you for one campaign?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
I need a viral campaign by Friday. Help?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
My budget is tiny. Can I still hire you?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
Can you build an app to go with our website?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
Where will my website be published?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
We're getting flamed on Twitter! Can you help?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
Do you work on retainer?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
What if we’re not happy with the project?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
What’s the best way to drink coffee?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
Do you do social media content?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
Can I hire you for one campaign?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
I need a viral campaign by Friday. Help?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
My budget is tiny. Can I still hire you?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
Can you build an app to go with our website?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
Where will my website be published?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
We're getting flamed on Twitter! Can you help?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
Do you work on retainer?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
What if we’re not happy with the project?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
What’s the best way to drink coffee?
Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?
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Still have questions?

FAQ

Send an email to:
admin@thinkraven.com